About Chatbooks

At Chatbooks, we think photos deserve to be seen, not trapped on your phone— which is why we created our user-friendly photo book app! Users make the memories and we make the photo books. By focusing on four core values—beyond easy, super affordable, great quality, and amazing service—we continue to keep Chatbookers everywhere excited about printing their everyday magic.

Learn more about our impact here.

About the Team

We have a high-performing ALL-STAR culture and team and are headquartered in Lehi, UT. We offer a competitive compensation package including salary, bonus, health benefits, unlimited PTO, and lots of flexibility.

The “Big Why” driving the company’s mission is to connect and strengthen families, so Chatbooks co-founders Nate and Vanessa Quigley have deliberately created a company culture that’s supportive of employees’ whole lives. Their goal is that everyone on the team can put this mission into practice in their own lives, whether that’s flexibility to go to a child’s dance recital and hit up the gym during lunch, or time off to recharge and travel the world.

Some recognitions we’ve received include: 2022 Top Workplaces USA, 2022 Fortune Best Medium Workplaces, 2022 Best Workplaces for Millennials Award, 2022 Best Workplaces in Technology—just to name a few.

Chatbooks strives to be an employer-of-choice for women and parents by offering flexible working options, welcoming kids in the office, and strongly supporting women in leadership roles. Women currently make up 56% of the company’s leadership positions.

At Chatbooks, we have put incredible focus into building a team of high-performing “All-Stars.” All-Stars have 6 characteristics: Grown-Up (you manage yourself and your time & handle disagreements without drama), Ship (you get things out the door efficiently, and manage shifting priorities), Amazing (your work is simply AMAZING!), Optimistic (you share solutions instead of problems), and Kind (you’re consistently kind to teammates and partners), Hungry (you feel the urgency to make progress and execute relentlessly). If this sounds like you, we’d love to talk!

We are very interested in every qualified candidate eligible to work in the United States. However, we are not able to sponsor visas.

About the role

Chatbooks is seeking a proactive and highly organized Marketing Assistant to support our Chief Marketing Officer (CMO). In this role, you will work closely with the CMO to assist with day-to-day operations, strategic marketing initiatives, and ensure smooth coordination across various marketing functions. This is a unique opportunity to be involved in high-level decision-making while also working on hands-on projects that contribute directly to the company’s growth. This role is a hybrid in office/WFH role - Tuesday, Thursday in Office / Monday, Wednesday, Friday Work From Home.

What you'll do

Executive Support:

• Provide administrative and organizational support to the CMO, including managing calendars, coordinating travel, etc
• Act as operational support for the CMO, in partnership with the Marketing Operations Manager and internal marketing teams, to ensure alignment on priorities and deliverables
• Support CMO to make sure critical information is updated and transparent for internal stakeholders, including executives, partners, and clients
• Assist in maintaining the marketing budget by tracking expenses, processing invoices, and reconciling monthly financial statements
• Handle miscellaneous administrative tasks as needed to ensure smooth operation of the marketing department
• Ensure all meetings are effective and efficient - prepare/gather meeting agendas and capture clear notes and action items

Project Management Support:

• Assist the Marketing Operations Manager with execution of marketing campaigns, from concept through to reporting, ensuring timelines and objectives are met
• Assist the Marketing Operations Manager with ongoing documentation and upkeep of marketing initiatives along with various other tasks (experience in Figma and Notion is a plus)
• Track and manage CMO priorities, including marketing projects, campaigns, and initiatives, helping the CMO maintain a clear view of ongoing and upcoming projects

Data & Research:

• Conduct market research to support the CMO in making informed decisions about customer insights, trends, and competitor activity
• Compile and organize data for marketing performance reports, analyzing metrics like ROI, conversion rates, and social media engagement.
• Prepare presentations and reports using data insights to assist in high-level strategy planning

Communication:

• Plan and create regular All-Hands Marketing meeting agendas, plans, and slides - including special topics, speakers, etc
• Create presentations to communicate complex ideas concisely and effectively
• Capture customer experience flows in Miro/Canva across channels, as needed

Event Coordination and Team Culture Support:

• Assist with planning and executing both virtual and in-person marketing events, such as team onsites, planning sessions, customer videos, etc
• Work with external vendors and partners to coordinate logistics for events
• Plan and execute activities and events to foster collaboration, team-building, and a positive work culture

What you'll bring

• Entry-level Bachelor’s degree in Marketing, Communications, Business, or a related field.
• Extremely organized and detail-oriented.
• Prior experience in a marketing or creative team is a plus.
• Exceptional organizational skills and attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple projects simultaneously and adapt to changing priorities.
• Proficiency in Microsoft Office Suite and Google Workspace.
• Experience with project management tools (e.g., Asana, Trello) is a plus.
• Ability to work independently and as part of a team, with a proactive approach to problem-solving.

Why you'll love working at Chatbooks

• 100% coverage for medical for you and your family
• 100% coverage for employee dental, and vision, group life, and long-term disability insurance —yes, you read that right, we cover it all
• Unlimited, free therapy sessions from the comfort of your home
• 4-12 weeks of paid Parental Leave
• Paid Holidays
• A good work/life balance is encouraged! We’ve implemented Mandatory Time Off with a recommendation to take one week off every season
• A company-wide winter break to relax with your family after a busy holiday season
• 401k plan with employer match of up to 4%
• We are a remote-first company headquartered in Lehi, Utah
• In-person collaboration with local and remote teammates 2-3 times a year and our annual Chatfest celebration

We are committed to providing an inclusive work environment—where we welcome, celebrate, and honor varying backgrounds, beliefs, and perspectives—because it makes our business better.

We fully embrace diversity, equality, and inclusion as guiding principles as we build our company and grow our team. We are passionate about creating an amazing workplace where you can be yourself and bring your best self to work.

Our commitment includes equal employment opportunities regardless of race, color, religion, ancestry, national origin, sexual orientation, age, gender, gender identity, disability, parental or pregnancy status, marital status, or veteran status.