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Product Manager (Senior/Principal) (US)

WithClutch

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Product

United States

Posted on Tuesday, May 16, 2023

At Clutch, we are transforming lending for credit unions to enhance the financial well-being of US consumers. The average American has over $155,000 in household debt. While fintech lenders and for-profit banks are happy to issue high interest loans to consumers, credit unions have quietly existed as non-profit lenders that offer lower cost loans.

Clutch is an Andreessen Horowitz backed vertical SAAS company that develops software to turn credit unions into fintech lenders, and use their balance sheets to responsibly lend to over 130M Americans. We have rapidly grown from single digit customer base to now a large customer base spread across medium to very large enterprise customers.

Millions of Americans rely on credit unions to manage debt effectively. The Product team at Clutch drives the strategy and execution for end-to-end digitally automated lending and deposits products at credit unions. We are seeking a highly motivated Senior/Principal Product Manager to lead the development and growth of our lending and deposits product offerings.

You'll be responsible for:

Leverage your fintech expertise to identify new product opportunities for the company in the lending domain
Set the vision and direction for your product area and own business outcomes
Drive product development from concept through launch and iterate to build a best in class fintech product for credit unions
Collaborate with engineering, design, customer success to set the goals for your area and collaborate with the team to achieve these goals
Develop effective product specs to help build the right products. Collaborate closely with customers and integration stakeholders during alpha and beta launch
Conduct customer (credit union) and end user discovery to bring the best of fintech innovation to credit unions. Work closely with customers and go-to-market teams to build in depth knowledge and help the rest of the company better understand customers
Collaborate with cross-functional teams to drive the development and launch of new innovations
Set a high bar on product craft, performance and pace for the team and the company

Skillset you will bring:

Proven track record of delivering impact by shipping large scope products from concept through launch ( 4+ years of experience)
Experience building consumer grade experiences for enterprise customers. Fintech and experience working in high growth-startups is a plus
Strong focus on delivering a seamless, consumer-grade experience. You will constantly need to assess what’s best for end user and guide credit unions to adopt the product and transform their processes
Excellent written and verbal communication skills. You’ll need to communicate your vision and drive execution with internal and external partners
Comfortable pushing back, asking hard questions, validating assumptions, and making sure asks align with the product vision and needs of the business
Strong understanding of product-building areas including engineering, design, analytics, and user research/insights
Can balance intuition and data driven product building
Planning and organizational skills with the ability to prioritize and negotiate with internal and external stakeholders
Demonstrated ability to work independently, take ownership and drive multiple initiatives

What’s in it for me @Clutch?

Early team member of a well funded and high growth startup. We have A16z and CMFG ventures amongst other investors. Opportunity to create large impact in the credit union and fintech landscape
Experience of working with a stellar team
Second time founders who deeply understand the problem space, fintech industry and the venture ecosystem. The company already has a proven track record of top-notch product, customer success and engineering talent.
Our founders, Nicholas Hinrichsen and Chris Coleman met at Stanford Business School in 2011 and have had a previous exit to Carvana.
Our leadership team includes Wharton and Berkeley Haas alumni with experience having worked at world class product companies in the Bay Area and Brazil
International colleagues and markets: USA, Brazil, Argentina and Germany
2 amazing off-sites/year with the entire team and other benefits