About role

We are looking for a high-agency operator to function as the "intellectual engine" for our Re-Engagement and Sales teams. This is not a back-office reporting role; it is a strategic position where you will bridge the gap between data, product, and revenue.
Your primary mission is to identify, size, and drive strategic bets worth $10M+ in annualized revenue. You will be the person who looks at the data, finds the "hidden gold" in our user base (e.g., a specific AI calling workflow or a dormant user segment), and operationalizes the strategy to capture it.

Duties and Responsibilities:

• The "$10M Bets" (Strategy & incubation):
  • Opportunity Scouting: proactively analyze our user base and sales data to find "step-change" opportunities. You won't just report on growth; you will propose where the next $10M comes from.
  • Sizing the Prize: Build robust financial models to validate your hypotheses. (e.g., "If we switch these 5,000 leads from SMS to AI Voice, we add $2.4M in ARR. Here is the model.")
  • Pilot-to-Scale: Own the "incubation" phase of these high-value projects. You will run the initial pilots, prove the unit economics, and then build the playbook for the wider team to scale.

• Conversational Intelligence & AI Ops:
  • Quality & Efficacy Analysis: Monitor our AI Calling/Texting agents. Analyze transcripts to detect "hallucinations," latency issues, or poor objection handling.
  • Script Optimization: Use data to rewrite the "prompts" and scripts our AI uses to maximize conversion.
  • Human vs. AI Benchmarking: Constantly compare the performance of our AI agents against human sales reps to determine the optimal "hand-off" point.

• Lifecycle Intelligence:
  • Funnel Forensics: Deep-dive into our re-engagement funnel. Why did "Cohort A" reactivate at 15% but "Cohort B" only at 5%?
  • Initiative Tracking: Own the "Scorecard" for all major Lifecycle initiatives. You are the "truth-teller" who flags when a project is off-track.

Qualifications & Skills:

• Top-Tier Education: MBA from ISB, IIM (A/B/C), or equivalent.
• "Founder Mentality": You have a track record of identifying a problem and fixing it without being asked. You can point to a project where you generated tangible revenue or cost savings.
• Commercial Acumen: You understand Unit Economics (CAC, LTV, Payback Period) inside and out. You can look at a spreadsheet and instantly spot if a "$10M bet" is real or just a fantasy.
• Data Fluency: Excel/Google Sheets mastery is non-negotiable. SQL knowledge is a massive plus.
• Tech-Forward: Experience analyzing or implementing Conversational AI (Gong, Chorus, Vapi, Bland AI) is highly preferred.
• Experience in Management Consulting (MBB/Big 4) or Venture Capital (sourcing/sizing deals).
• Previous experience scaling a specific revenue channel from $0 to $1M+

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