A results-oriented leader with a strong customer service orientation and a collaborative approach, the Sr. Manager of Facilities is a self-starter who can independently identify and execute projects with minimal oversight. They are a positive influence, passionate about fostering an inclusive work environment, and have a "no task is too small" attitude. Excited about the opportunity to build a workplace experience strategy aligned with the company’s vision, mission, and values, they excel at communication and understanding people. They manage and develop a facilities team overseeing multiple locations, ensuring high standards in office management, vendor relationships, and compliance with regulations. Additionally, they are responsible for budget management, real estate lease oversight, and providing data-driven insights to support business decisions.

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being named a Fortune Best Workplace in Technology and a 2022 Glassdoor Best Place to Work, inclusion on the Forbes Cloud 100, and ranking in the top 100 on G2’s 2023 Best Global Software Companies. Top businesses use our products all around the world, including customers such as Google, GE, and NBC Universal. Our partners include industry leaders such as Google, Atlassian, and Microsoft.

Responsibilities:

• Manage and professionally develop a facilities team to effectively and efficiently oversee our headquarters in Utah and three satellite offices (Raleigh, Amsterdam, Melbourne)
• Organize and oversee office moves, setup, and refurbishments
• Assist with real estate lease management
• Manage all facilities documentation, including contracts, warranties, tracking, permits, etc.
• Develop and manage the facilities budget, including tracking expenses and identifying cost-saving opportunities; partner with Finance team on capital expenditure planning
• Proactively gather and leverage data to build business cases for budget, process or space changes, and positive or negative impacts to facility offerings
• Prepare and present regular reports on facilities operations, maintenance, and expenditures
• Oversee office management, including daily office operations, vendor management, and maintenance
• Maintain high standards for efficiency and cleanliness, and partner with landlords and service vendors to ensure those standards are met
• Manage relationships with external vendors and service providers (e.g. food service, cleaning services, furniture, etc.) and monitor service levels to ensure quality and cost-effectiveness
• Gather requirements from all stakeholders to ensure that the office meets the needs of the business, balance competing priorities, find creative solutions, and communicate with all stakeholders
• Oversee and execute smaller in-office company events
• Ensure compliance with health, safety, and environmental regulations

Requirements:

• 5+ years experience in facilities management or similar role
• Experience building and developing a team of facilities professionals
• Experience delivering significant projects, both in size and cost, on time and within budget
• Proven experience in vendor and landlord management, budgeting, and contract negotiation
• Excellent organizational, communication, and problem-solving skills
• Knowledge of basic accounting and finance principles

Preferred Qualifications:

• Certification in facilities management (e.g. IFMA CFM) or related certifications
• Experience with office design and layout planning
• Familiarity with sustainability practices

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