Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. Our products, business, and workplace culture have received numerous awards, such as being named to the Forbes Cloud 100 and a Fortune Best Workplace in Technology. Lucid is a hybrid workplace, allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team. At Lucid, we hold true to our core values of teamwork over ego, innovation in everything we do, individual empowerment, initiative, and ownership, and passion and excellence in every area. We value diversity and are dedicated to creating an environment that is respectful and inclusive for everyone

We are looking for a Sr. Product Operations Manager that will report directly to the VP of Product and will be responsible for increasing the overall operational capability of our Product teams. They will also work directly with the Chief Product Officer and other leaders from Strategy, UX Design and Business Development. This role is highly cross-functional across these teams and all of Lucid. It requires strong executive presence and leadership in order to partner with and influence peers and senior leadership across the company. The role comes with a high extension of trust and empowerment. The successful candidate must have expert-level competency in product, strategy, and execution and will at times act as proxy for the VP of Product on assigned programs.

Are you a natural leader and a team player that gets excited about working with very diverse and capable teams? Do you have a passion for finding elegant solutions to interesting problems? Do you want to make a strategic impact at a rapidly growing company with more than 30 million users across 180 countries? Do you have serious product management and strategy chops? Are you drawn to an amazing culture with cross-functional work that is different every day? If this is you, let’s talk!

Responsibilities:

• Increase the operational capabilities of our Product teams by identifying opportunities to improve functional effectiveness and driving initiatives to improve how we perform our craft
• Take lead in preparing regular updates, presentations, and documents for board meetings, investor presentations, all-hands meetings, etc
• Create alignment, leverage, and stronger execution for ongoing programs within Product Development and at the broader company level, while also overseeing these programs at times
• Create more bandwidth for leadership by driving strategic initiatives and acting as proxy for the VP of Product on assigned initiatives when needed
• Identify and drive cross-functional collaboration opportunities between departments to improve efficiency and impact of initiatives
• Contribute to leading and shaping our direction by participating in, influencing, and driving various strategic planning efforts for our products
• Drive annual planning cycles for Product and UX Design teams while assuring strategic alignment across these teams and the company at large
• Be a sounding board for other leaders and serve as the eyes and ears on the ground across the Product organization

Requirements:

• 4+ years of working experience in Product and/or Strategy roles (if coming from Strategy, they should have a deep knowledge of how Product organizations function)
• High EQ and strong executive communication skills both verbal and written
• Strong operational and execution skills
• Proven track record of consistently delivering results
• Strong bias towards action and impact, optimizing internal processes as needed
• Able to partner with and influence peers effectively
• Embodies high ownership, autonomy and integrity
• Thinks systemically and strategically
• Strong analytical skills

Preferred Qualifications:

• Experience in Product or Strategy in the SaaS industry
• Experience increasing competencies and capabilities on an organizational level in a rapidly growing company

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