Lucid Software is the leader in visual collaboration and work acceleration, helping teams see and build the future by turning ideas into reality. Our products include the Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Since the company’s founding, Lucid Software has received numerous global and regional recognitions for its products, business, and workplace culture. These include being listed to the Forbes Cloud 100, Fast Company Most Innovative Companies, Fortune Best Workplaces in Technology, and PEOPLE’s Companies that Care. Lucid’s solutions are used by more than 100 million users across the globe, making Lucid the most used visual collaboration platform by the Fortune 500. Our customers include Google, GE, and NBC Universal, and we partner with leaders such as Google, Atlassian, and Microsoft.

Public Sector Inside Sales Representatives (ISRs), lead the transactional business growth for new and existing Lucid customers across their assigned territories. This role includes Federal, Systems Integrators, State, Local, and Regional Government. ISRs will be an integral part of the go-to-market Public Sector sales team focused building pipeline forecasting and closing business. Post prospect qualification, ISRs will work directly with potential and existing customers to create business value across multiple personas, continually working to close sales opportunities. ISRs will also work hand-in-hand with Customer Success Managers (CSMs) and Account Executives, to ensure renewals, drive expansion, and continual customer engagement.

Responsibilities

• Identify and close business in your assigned territory
• Focus on transactional business net new and existing customers
• Foster strong relationships across all target accounts and build new champions through strategic prospecting efforts
• Handle complex negotiations that are mutually beneficial and strengthen customer relationships
• Work closely with assigned Account Executive(s) to retain and expand install base customers
• Travel when needed
• Other duties as assigned

Requirements

• 1+ years of sales setting or sales experience (as a Sales/Business Development Rep, Account Executive, Account Manager, or similar role) preferably in SaaS/software
• 1+ years of experience selling into government accounts and Federal Systems Integrators
• Ability to project manage complex sales cycles with internal stakeholders (business development, CSM, solution engineers)
• Knowledge of cloud applications and complex SaaS solutions
• Proven track record of exceeding quotas
• Strong interpersonal and presentation skills
• Skilled in prospecting, territory planning, and team-selling
• Exceptional verbal and written communication skills

Preferred Qualifications

• Experience working with public sector customers including federal systems integrators
• Expert user of sales enablement solutions (Salesforce, Salesloft, etc.)
• Detailed knowledge of and passion for SaaS applications
• Strong technical background

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