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Inside Sales Engineer- Center of Excellence - Night Shift



Sales & Business Development
Posted on Thursday, August 10, 2023
Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at
As Inside Sales Engineer you will support sales team with technical expertise for customers in the 1-100 user band​ and partners in the authorized and silver tiers.​ Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions, Support enablement efforts for technical contacts for distribution partners that focus on the 1-100 segment​.
You will also be responsible for conducting and manage technical virtual meetings, product demos, and support customer presales requests via email​ while you will Serve as subject matter expert and technical lead for Sophos technology portfolio​​. As a ISE you will own and drive the technical sales cycle from early opportunity technical qualification to technical closure ​and work on projects with global CoE Sales engineering team with a focus on scaling certain presales activities

What you will do

  • Handle Technical Proposals, opportunity qualification/disqualification for the 1-100 user segment in assigned country/territory
  • Take Technical Sales Cycle Ownership, achieve technical win, own next steps and follow up scheduling, SFDC SE Milestones, general accountability
  • Virtual End user meeting for opportunities, as lead technical role or as a supporting role with partner
  • Drive the sales opportunity by providing technical leadership and orchestrating internal and external resources
  • Participate in global projects to achieve scale via automation within our sales engineering group.
  • This role will be working from 12MN to 8AM Manila, as this is covering the America accounts.

What you will bring

  • Take ownership of Schedule and Control calendar (follow up time, lab time, etc), correct mix of partner vs end user, responsible for SE coverage, and onsite visits
  • Update and make sure you have System access to Salesforce, Concur, o365, ACTS, sophtrac, MSDN, and all Sophos Portals
  • Communication Importance with Team in all Sophos platforms Skype, Teams, Email, Text, Phone, Team/Management Shared Calendar
  • Properly document all real-time sales engineer related sales activities in SFDC including technical win/loss data
  • Keep an up-to-date calendar
  • Educate COE sales specalists on new features, high level product training, technical qualification
  • Side projects, marketing participation, third party certifications and education
  • Engage in continued learning and personal development (Sophskills are mandatory)
  • Maintain ongoing knowledge of industry, territory, target accounts, top/target partners and competitive landscape
  • Share best practices regarding tools, sales techniques and opp management with team members
  • Participate in all enablement activities including stand & delivers
  • Deep knowledge of Cyber Security especially within Network Security as an added advantage
  • Fluency in English is required due to the global reach of this role
What's Great About Sophos?
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact