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Product Manager - WiFi and Network Connectivity (Taiwan)



Posted on Tuesday, September 19, 2023
Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today’s most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central – the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at
Role Summary
To be the subject matter expert and product leader that maximizes market appeal and sales of Sophos Wireless and Sophos Switch products. Lead and own the product lifecycle and initiatives for Sophos and support the portfolio of Sophos network access product teams.
As the product manager, this role is responsible for developing and executing an overall product strategy to deliver value in Sophos wireless products and surrounding network assets. The individual will help set product priorities, working closely with product managers, regional leaders, sales engineering teams, channel partners, and customers, and serve as the spokesperson for the assigned product areas.

What You Will Do

  • Develop, negotiate, and manage the execution of the product priorities across the business. This includes feature definition, go-to-market messages, and plans (programs, promotions, operations, timelines, success metrics).
  • Define product requirements and business value with market analysis, market trends, peer review, and customer/partner contact. Represent market requirements during collaborative planning.
  • Work with the engineering team(s) to ensure that all projects that form part of the strategic product plans are tracking to plan and any issues are addressed promptly or escalated to senior management for resolution (with recommendations for resolution).
  • Represents the business (customer/partner) to the engineering team. Understand the relative customer/market value of features, tech debt, and defect fixes. Be available to engineers for consultation and clarification.
  • Actively support and partner with engineering and continue to participate actively in scrum ceremonies. Lead regular backlog grooming/refinement meetings. Accept feature stories before they are closed. Represent the customer/business in Support triage meetings.
  • Manage expectations with senior leadership providing status, action plans, and recommendations where required.
  • Lead cross-functional teams in the coordination of the delivery to plan.
  • Drive overall decision-making process, and manage deliverables and schedules of projects across all aspects of the strategic product life cycle.
  • Rigorous pursuit of knowledge related to market trends, market influencers, and competitors.
  • In partnership with PMM, develop assets and communicate timelines that support the go-to-market plans (e.g. channel programs/promotions, product positioning, sales briefs, promotions, PR activities).
  • Participate in PM leadership meetings, providing well-structured ideas and recommendations to improve the holistic Sophos value proposition.
  • Regular, frequent engagement with the channel (Sophos sales, channel, distribution) to gather first-hand feedback and champion Sophos products.
  • Act as a subject matter specialist for Sophos Wireless, and Sophos Switch, providing information and guidance to sales, marketing, and technical support that will assist in sales and support-related issues.
  • Identify and resolve issues and conflicts at all stages of the product life cycle.
  • Collaborate with the project management team during the product lifecycle to ensure activities drive the product plan.
  • Must be able to clearly articulate ideas, concepts, roadmaps, and presentations to internal and external stakeholders.

What You Will Bring

  • Essential
  • Possess existing market and technical market knowledge of 802.11 ac/n and Wi-Fi 6 wireless technologies.
  • Have a thorough understanding of how networks are designed, built, and implemented with firewalls, network switches, and wireless access points.
  • Desirable
  • An understanding of the Wi-Fi competitive landscape for wireless is desired.
What's Great About Sophos?
· Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spirit
· Employee-led diversity and inclusion networks that build community and provide education and advocacy
· Annual charity and fundraising initiatives and volunteer days for employees to support local communities
· Global employee sustainability initiatives to reduce our environmental footprint
· Global fitness and trivia competitions to keep our bodies and minds sharp
· Global wellbeing days for employees to relax and recharge
· Monthly wellbeing webinars and training to support employee health and wellbeing
Our Commitment To You
We’re proud of the diverse and inclusive environment we have at Sophos, and we’re committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our Privacy Policy and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the Privacy Policy describing your individual rights. If you have any questions about Sophos’ data protection practices, please contact