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Senior Solutions Engineer / Sales Engineer

WithClutch

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Sales & Business Development

United States

Posted on Thursday, October 19, 2023

Clutch is transforming lending for credit unions to enhance the financial well-being of US consumers. The average American carries over $155,000 in household debt. Unlike fintech lenders and for-profit banks that often issue high-interest loans, credit unions operate as non-profit lenders offering lower cost loans.

Clutch, an Andreessen Horowitz backed vertical SAAS company, develops software that empowers credit unions to function as fintech lenders and responsibly lend to over 130M Americans. Our rapid growth has seen us expand from a single-digit customer base to a diverse portfolio of medium to very large enterprise customers.

We are an ambitious team passionate about redefining lending and account opening via credit unions. Our vision is to establish credit unions as market leaders in lending through consumer/fintech grade member experiences that integrate seamlessly with enterprise backends.

At Clutch, our Go-to-Market efforts are instrumental in turning this vision into reality. We are tripling in revenue in 2023 and have 110 months of cash runway to do so.

You'll be responsible for:

Remove founders from the pre-sale motion and replace them with a high authority expert who can talk to our products and how they drive business outcomes.
Support AEs in their technical discovery to uncover prospects’ pain points and to demonstrate our product’s ability to unlock the desired outcomes.
Design solution in collaboration with the functional and technical staff of our prospects.
Outline up- and down-stream integrations and translate requirements into technical lift.
Demonstrate the ability to transition from “technical listener” to “goal oriented solutioner” e.g. help work with the client to achieve business goals not build features.
Assist prospects in buy vs. build decision processes.
Give prospects a precursor of what to expect during implementation.
“Demystify” Clutch’s value by highlighting and demo’ing the technology’s value drivers.
Unlock insights that give prospects new perspectives on how to transform digitally.
Make clients look at us as thought leaders and lean on us for their digital transformation.
Develop expertise in peer and industry benchmarks to guide Credit Unions towards business impacting outcomes.
Navigate and address “business impacting” questions and differentiate from “things used to be … “ pain points. Being able to differentiate between low-level process questions, and business impacting outcomes authoritatively.

Skillset you will bring

10+ years of experience in Solutions and Sales Engineering with an Enterprise SaaS and FinTech lens.
Exceptional communication and storytelling skills (oral and written in English)
Ability to handle ambiguity, accept critique, and learn from a spectrum of perspectives.
Deep knowledge of the company's products and services.
Familiarity with programming languages and scripting to customize or demonstrate the product's technical capabilities.
Experience with integrating systems through APIs, knowing how to manage data flow between software components, and providing solutions that meet integration requirements.
Effective at conveying technical concepts to diverse audiences.
Ability to analyze complex issues and propose effective solutions.
Proficiency in designing tailored solutions for prospects.
A customer-centric approach, actively listening to clients' needs.
Ability to adjust to evolving client needs and technologies.

What’s in it for me @Clutch?

Early team member of a well funded and high growth startup. We have A16z and CMFG ventures amongst other top-notch investors.
Opportunity to create impact in the credit union and fintech landscape
Experience working with a stellar team
Second time founders who deeply understand the problem space, fintech industry and the venture ecosystem. The company already has a proven track record of top-notch product, customer success and engineering talent.
Our founders, Nicholas Hinrichsen and Chris Coleman met at Stanford Business School in 2011 and have had a successful exit to Carvana.
Our leadership team includes Wharton and Berkeley Haas alumni with experience working at world class product companies in the Bay Area and Brazil
International colleagues and markets: USA, Brazil, Argentina and Germany
Two amazing off-sites/year with the entire team and other benefits